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Discussion topic: My package was 22 pound and bill showing outstanding 44 pounds why

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This message was authored by: Ayeshawaqar

My package was 22 pound and bill showing outstanding 44 pounds why

I have new connection of to and broad band the package is for 22 pound monthly it's first bill asked me to pay 44 pound

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This message was authored by: Daniel0210

Re: My package was 22 pound and bill showing outstanding 44 pounds why

Posted by a Superuser, not a Sky employee. Find out more

@Ayeshawaqar 
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future 


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