Discussion topic: My package was 22 pound and bill showing outstanding 44 pounds why
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Message posted on 05 Mar 2025 02:24 PM
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My package was 22 pound and bill showing outstanding 44 pounds why
I have new connection of to and broad band the package is for 22 pound monthly it's first bill asked me to pay 44 pound
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Message posted on 05 Mar 2025 02:31 PM
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Re: My package was 22 pound and bill showing outstanding 44 pounds why
@Ayeshawaqar
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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