Discussion topic: My debit card was stolen, so my monthly bill did not go through, and I am waiting on my new card fr

This message was authored by: MDB32 · ‎19 Feb 2025

My bank card was stolen, and I am waiting for my new card from the bank to delink my account. Can you advise

This message was authored by: caesarome · ‎19 Feb 2025

As you debit card must be linked to your bank account you could change your billing details to a direct debit that way the bill will be taken directly from your bank account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: GD1 · ‎19 Feb 2025

@MDB32 If you already pay by direct debit then getting a new card has no effect on your Sky account as you use your bank sort code and account number for this not your card details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: My debit card was stolen, so my monthly bill did not go through, and I am waiting on my new card fr

My debit card was stolen, so my monthly bill did not go through, and I am waiting on my new card fr

All Replies

Re: My debit card was stolen, so my monthly bill did not go through, and I am waiting on my new card

Re: My debit card was stolen, so my monthly bill did not go through, and I am waiting on my new card

Was this discussion not helpful?

Search Sky Community

Start a new discussion