Discussion topic: My contract has ended but i am still being charged

This message was authored by: Marieodo · ‎14 Feb 2023

My contract has ended but i am still being charged

This message was authored by: SKY1992bf · ‎14 Feb 2023

@Marieodo It is your minimum term that expires and not the contract itself (unless you physically contact Sky to cancel by giving the required notice). Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts#M1014

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv#M1014 or
https://www.sky.com/hub/tv#M1014

Alternatively find your first bill in your account and count a further seventeen of them (from either when you first joined or last renewed) as contracts are 18 months in length

https://www.sky.com/myaccount/bill/previous

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This message was authored by: Daniel0210 · ‎14 Feb 2023

@Marieodo

Did you actually cancel your subscription. It doesn't end until you do. If you did, when was your last day of connection?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My contract has ended but i am still being charged

My contract has ended but i am still being charged

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Re: My contract has ended but i am still being charged

Re: My contract has ended but i am still being charged

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