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Discussion topic: My bill is ridiculously high and want to change my package

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This message was authored by YvonneDaly This message was authored by: YvonneDaly

My bill is ridiculously high and want to change my package

I want sport basic package and basic broadband 

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This message was authored by caesarome This message was authored by: caesarome

Re: My bill is ridiculously high and want to change my package

Posted by a Superuser, not a Sky employee. Find out more

@YvonneDaly 

As we are customers here you will need to contact Sky support about this.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My bill is ridiculously high and want to change my package

Posted by a Superuser, not a Sky employee. Find out more

@YvonneDaly 

 

Note that Sports isn't available by itself: it requires the baseline television bundle (which essentially doubles the price)

 

Television, Sports and broadband is always likely to have a minimum subscription of around £50-£60 per month because each individual element has a cost to Sky of at least £15pcm and they do generally prefer to make a profit rather than a loss.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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