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Discussion topic: My bill has nearly doubled. I can work out why but cannot afford it.

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This message was authored by Debs597 This message was authored by: Debs597

My bill has nearly doubled. I can work out why but cannot afford it.

Cannot afford price increase. Nearly double than it was. 

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This message was authored by GD1 This message was authored by: GD1

Re: My bill has nearly doubled. I can work out why but cannot afford it.

Posted by a Superuser, not a Sky employee. Find out more

@Debs597  If your discounts have ended you'll need to speak to Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My bill has nearly doubled. I can work out why but cannot afford it.

Posted by a Superuser, not a Sky employee. Find out more

@Debs597 
If your discounts have ended call Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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