Discussion topic: My account was suspended i want to activate my account
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Message posted on 30 Sep 2025 09:55 AM
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My account was suspended i want to activate my account
My account showing it was suspended. I already paid my all bills. Can tou please activate my account.
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Message posted on 30 Sep 2025 09:57 AM
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Re: My account was suspended i want to activate my account
Have you also re-setup your direct debit?
Message posted on 30 Sep 2025 09:58 AM
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Re: My account was suspended i want to activate my account
How long was it since a bill was last paid ?
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Message posted on 30 Sep 2025 09:58 AM
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Re: My account was suspended i want to activate my account
I already using direct debit
Message posted on 30 Sep 2025 10:00 AM
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Re: My account was suspended i want to activate my account
I paid my bills last month around 8/9 oct
Message posted on 30 Sep 2025 10:02 AM
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Re: My account was suspended i want to activate my account
@Sagufta wrote:
I already using direct debit
You need to set it up again. It's automatically cancelled when your services are restricted.
Message posted on 30 Sep 2025 10:04 AM
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Re: My account was suspended i want to activate my account
Hi @Sagufta There must be something you are not telling us, Sky do not suspend accounts without a reason. In any case, there is nothing we can do to help you. Please see welcome below for information about this community.
Message posted on 30 Sep 2025 10:13 AM
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Re: My account was suspended i want to activate my account
@Sagufta wrote:
I paid my bills last month around 8/9 oct
October is next month so do you mean August or this month ?
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