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Discussion topic: My account was suspended i want to activate my account

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This message was authored by: Sagufta

My account was suspended i want to activate my account

My account showing it was suspended. I already paid my all bills. Can tou please activate my account.

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This message was authored by: Mark39

Re: My account was suspended i want to activate my account

Posted by a Superuser, not a Sky employee. Find out more

Have you also re-setup your direct debit?

This message was authored by: caesarome

Re: My account was suspended i want to activate my account

Posted by a Superuser, not a Sky employee. Find out more

@Sagufta 

How long was it since a bill was last paid ?

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This message was authored by: Sagufta

Re: My account was suspended i want to activate my account

I already using direct debit 

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This message was authored by: Sagufta

Re: My account was suspended i want to activate my account

I paid my bills last month around 8/9 oct

This message was authored by: Mark39

Re: My account was suspended i want to activate my account

Posted by a Superuser, not a Sky employee. Find out more

@Sagufta wrote:

I already using direct debit 


You need to set it up again. It's automatically cancelled when your services are restricted.

This message was authored by: MightyQuinn

Re: My account was suspended i want to activate my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sagufta   There must be something you are not telling us, Sky do not suspend accounts without a reason. In any case, there is nothing we can do to help you. Please see welcome below for information about this community.

This message was authored by: caesarome

Re: My account was suspended i want to activate my account

Posted by a Superuser, not a Sky employee. Find out more

@Sagufta wrote:

I paid my bills last month around 8/9 oct


October is next month so do you mean August or this month ?

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