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Discussion topic: My account is due to cancel tomorrow but I want to reinstate it - how do I do it ?

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This message was authored by: Chan77

Message posted on ‎29 Nov 2025 06:31 PM

My account is due to cancel tomorrow but I want to reinstate it - how do I do it ?

I've cancelled but I want to reinstate before it goes off tomorrow 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎29 Nov 2025 06:32 PM

Re: My account is due to cancel tomorrow but I want to reinstate it - how do I do it ?

Posted by a Superuser, not a Sky employee. Find out more

@Chan77  You'll need to call Sky to reinstate the services/reverse the cancellation. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎30 Nov 2025 09:57 AM

Re: My account is due to cancel tomorrow but I want to reinstate it - how do I do it ?

@Chan77 wrote:

I've cancelled but I want to reinstate before it goes off tomorrow 

Wait until it's gone off, then call them. You'll get access to better win back offers which can be activated immediately so you'll not be without Sky for longer than an hour or two, depending on the length of your phone call. 

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