20 Nov 2024 04:53 PM
My Sky app has a warning box that says Sky does not have a record of a payment method for streaming tv.
Yet Sky are successfully taking payment by Direct Debit - both the app and my bank payments made.
I rang Sky who confirmed payments are being made and suggested I delete the app and download it again. I did that but the warning is still there.
Anyone know the answer?
20 Nov 2024 05:19 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you see the same warning if you login here to your bill:
https://www.sky.com/bill/tv-broadband-talk
20 Nov 2024 05:35 PM
Yes, the website also has the warning.
But the website also has my bank details!
20 Nov 2024 07:20 PM
Posted by a Superuser, not a Sky employee. Find out moreI wouldn't worry about it because it is clearly an error if not only do they have your payment details but the bill is being paid each month.
22 Nov 2024 03:42 PM
I agree. The error is annoying and the guy at Sky could not explain or fix it. But not woth worrying about.
Thanks
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