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Discussion topic: My Refer a Friend will not open the redeem page. Just locks on an unavailable notice.

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This message was authored by Lmafudd This message was authored by: Lmafudd

My Refer a Friend will not open the redeem page. Just locks on an unavailable notice.

I received my Sky refer voucher by email but the 'Redeem' link doesn't connect.

 

Asked someone on the chat and they gave me a phone number and an email address that both turned out to be for 'Card Services' not voucher redeem.

 

Found an address on here - referafriend@sky.uk that just bounces back.

 

Any ideas anyone?

I spend about £1300.00 a year with Sky. Asking for one simple voucher for £75.00 doesn't seem much does it?

 

Charles

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My Refer a Friend will not open the redeem page. Just locks on an unavailable notice.

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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