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Discussion topic: My ‘Previous’ 3 months’ mobile bills will not open. I have updated the App

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Message posted on ‎17 Jan 2025 12:38 AM

My ‘Previous’ 3 months’ mobile bills will not open. I have updated the App

I can open the next estimated bill and much earlier ones. I just want the bill one month before my latest bill.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎17 Jan 2025 05:33 AM

Re: My ‘Previous’ 3 months’ mobile bills will not open. I have updated the App

Posted by a Superuser, not a Sky employee. Find out more

@SueQ55 

Do they open if you login and use this link instead:

 

https://www.sky.com/bill/tv-broadband-talk/previous

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This message was authored by: SueQ55

Message posted on ‎17 Jan 2025 05:23 PM

Re: My ‘Previous’ 3 months’ mobile bills will not open. I have updated the App

I'm afraid not. Might be something to do with me adding a family member to my mobile account mid billing. Now called 'My Mix'. Maybe I'll be able to open after the next bill is issued.

Thanks for your help.

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