My March bill I can't pay till Monday the 8th

[Vijay69]

I can pay my March bill money the 8th due to delay in my payments

[caesarome]

If you pay by a direct debit and it fails Sky will try again 10 days later so do not make any manual payments as doing so will nit stop Sky from taking this payment.

If you pay by any other method then your services might be restricted until the bill has been paid in full and that you have setup a continuous payment method.

[Daniel0210]

@Vijay69 
The billing process (applies to all customers) is as follows:-

As stated, if you have a Direct Debit set up and the payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (so don’t be tempted to make a manual payment in this period).

After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two before they restrict your services.

If you have a Continuous Card payment method set up, if the payment fails Sky send the text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month.

Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it… even if you’re told otherwise.

Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date.

This link may also provide some advice
https://www.sky.com/help/articles/cost-of-living-support

If you are behind with Stream or Glass payments also see the information on this link:
https://www.sky.com/help/articles/missed-payments-sky-glass