28 Jan 2023 03:05 PM
My Wi-Fi bill has doubled from £25 to £50
28 Jan 2023 03:06 PM
Posted by a Superuser, not a Sky employee. Find out moreExactly double seems strange but could a discounted deal have ended? You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This link https://www.sky.com/help/articles/been-overcharged may also help.
28 Jan 2023 03:07 PM
No I'm still very much in the beginning of my contract with Sky and it's gone from 25 to 50
28 Jan 2023 03:09 PM
Posted by a Superuser, not a Sky employee. Find out moreHow near the beginning? The first couple of bills are generally bigger. Check and compare this bill to the last one.
30 Jan 2023 04:21 PM
If you have sky talk, check the phone bill. I have found a spam call received in Dec that has £42 charge on it!!
Trying to contact customer services to see what can be done if anything.
Avoid taking or making calls to any number beginning 090 or 091
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