11 Mar 2024 01:41 PM
My bill has increased from £64 to £105 as a deal has come to an end. The £41 increase is just ridiculous.
How do I get to speak to a human please to either get to a more reasonable price or just cancelplease?
11 Mar 2024 01:44 PM
Posted by a Superuser, not a Sky employee. Find out more@LisaOsmond
Sky will have told you the date the discount was ending when you took it out.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
11 Mar 2024 02:21 PM
I too have a significant increase from £67 to £99.50.
i need to speak to a person not a damn robot
Has anyone got a telephone number
11 Mar 2024 02:23 PM
Posted by a Superuser, not a Sky employee. Find out more@Dcs51
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.
11 Mar 2024 02:30 PM
Thank you Daniel0210
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion