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Discussion topic: Moving to to new provider

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This message was authored by: Nomes1

Moving to to new provider

I'm moving company tomorrow. I am out of contract with Sky. Does the new provider tell Sky or do I? 

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This message was authored by: caesarome

Re: Moving to to new provider

Posted by a Superuser, not a Sky employee. Find out more

Is this for Broadband or TV or both ?

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This message was authored by: Nomes1

Re: Moving to to new provider

It's for both. I'm out of contract on both

This message was authored by: TimmyBGood

Re: Moving to to new provider

Posted by a Superuser, not a Sky employee. Find out more

@Nomes1 

 

A new ISP would inform Sky of a switch of broadband.  That won't happen for subscription television service even if the same ISP also offers television: you need to cancel Sky TV yourself.

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This message was authored by: PandJ2020

Re: Moving to to new provider

Posted by a Superuser, not a Sky employee. Find out more

For TV you have to give 31 days notice - so you'll have to pay for the overlap with the new provider.  (As noted only you can give notice to cancel)

 

For Broadband you have to give 14 days notice - be aware that your new provider may not be able to give the necessary notice to Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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