I currently have Sky Broadband and Sky Q. I am due to move house in the next few weeks and want to change to Sky Glass when I move. I can't find a way to do this online. Can you advise please?
Hi @domlynch90 I would change now to avoid the complication of booking a home move and change at the same time. You should be able to change to Sky Glass online logging on to your My Sky at sky.com. Sky are falling over backwards to promote Sky Glass. If you cannot see it simply click on TV, breadcrumbs at the top, and choose Glass.
Posted by a Superuser, not a Sky employee. Find out more
@domlynch90 You will need to call Sky on 150 from your Sky Talk Landline.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Hi @domlynch90 I would change now to avoid the complication of booking a home move and change at the same time. You should be able to change to Sky Glass online logging on to your My Sky at sky.com. Sky are falling over backwards to promote Sky Glass. If you cannot see it simply click on TV, breadcrumbs at the top, and choose Glass.
Timing might be tricky: you'll probably need to have the Glass set delivered to your existing address and activate it there (which cancels Q) and then move it carefully to the new place. Remember to take the Q hardware too, because you'll have to return that.
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Posted by a Superuser, not a Sky employee. Find out more
@domlynch90 You have Sky broadband therefore you have a landline/Sky Talk Pay as you Go package. Calls to 150 are free.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
