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Discussion topic: Moving home need to cancel subscription and introduce our buyer for your service

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This message was authored by Janet76 This message was authored by: Janet76

Moving home need to cancel subscription and introduce our buyer for your service

We have sold our homke [information removed]

We need to cancel our subscription and introduce ytou to the new owner. 

 

Moderator note: personally identifiable information removed

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Moving home need to cancel subscription and introduce our buyer for your service

Posted by a Superuser, not a Sky employee. Find out more

You're not contact Sky directly here...  (Just other customers)

 

You'll need to contact Sky and give notice to cancel.  You may not be able to cancel if you are within a minimum term.

 

In terms of the new occupier you cannot transfer anything to them.  They will need to make their own contact if they wish to have Sky supply them.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving home need to cancel subscription and introduce our buyer for your service

Posted by a Superuser, not a Sky employee. Find out more

@Janet76 

 

And note that whether or not the new occupants take any service from Sky has no bearing on your own liability for an early exit penalty.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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