8

Discussion topic: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them ?

Reply
This message was authored by W77OKA This message was authored by: W77OKA

Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them ?

I'm moving In with my partner soon who already has his own Sky package / contract.

 

Can I cancel when I'm still in contract with them and if so what would the early termination charges be?

 

i currenty have Sky Q with 1 multiroom box, sky cinema, and netflix. 

 

Any help would be greatly appreciated. 


Best Answers
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@W77OKA  If you are in a fixed term/discounted deal then Sky will ask you to pay a termination fee if they allow you to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


View this Answer within the discussion

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1 Answer

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@W77OKA  If you are in a fixed term/discounted deal then Sky will ask you to pay a termination fee if they allow you to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@W77OKA 

And that early termination fee will basically add up to the remainder of your discounted term amount. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@W77OKA  ... and if sky do allow you to cancel you will need to return any loaned q equipment so make sure when doing so you obtain and keep indefinitely proof of postage 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Jible This message was authored by: Jible

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

@W77OKA how did u get on with this? I'm in the same position.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@Jible 

The same advice will apply to you as well. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Lydia42 This message was authored by: Lydia42

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

I already have Sky and my partner will be moving in with me. Does anyone know how much the termination fee actually is? 

This message was authored by caesarome This message was authored by: caesarome

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@Lydia42 

Have a read of this:

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

 

Basically it is the remainder of the contract, that is if Sky let you leave early.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving In with my partner who already has Sky. Can I cancel when I'm still in contract with them

Posted by a Superuser, not a Sky employee. Find out more

@Lydia42 wrote:

 Does anyone know how much the termination fee actually is? 


We take the monthly charge for products you have, then deduct:

 

  • The business costs we save because we’re no longer providing you with your service(s), and;
  • A discount for accelerated receipt – a discount reflecting the fact that we receive one lump sum payment, rather than a staggered payment made over the length of your subscription period.

The monthly charge minus the deductions gives a monthly early termination charge (ETC) rate.  If you have a discount on your monthly subscription, we’ll deduct this amount from the ETC rate, then multiply your revised figure by the remaining days and months of your minimum term to work out your final early termination charge.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion