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Discussion topic: Monthly payments

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This message was authored by peanut1 This message was authored by: peanut1

Monthly payments

My first bill of £123 came out today it was supposed to be 68. I already subscribed to TV all I did was add broadband

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Monthly payments

Posted by a Superuser, not a Sky employee. Find out more

@peanut1 wrote:
My first bill of £123 came out today it was supposed to be 68. I already subscribed to TV all I did was add broadband

Look at the itemised breakdown of your bills.  First bills can be higher as they cover a period longer than one month.   (As you have a period of in arrears and the month in advance)

I am just another Sky customer and my views are my own

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Monthly payments

Posted by a Superuser, not a Sky employee. Find out more

@peanut1 wrote:
My first bill of £123 came out today it was supposed to be 68. I already subscribed to TV all I did was add broadband

Look at the itemised breakdown of your bills.  First bills can be higher as they cover a period longer than one month.   (As you have a period of in arrears and the month in advance)

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: Monthly payments

Posted by a Superuser, not a Sky employee. Find out more

@peanut1 

As stated above the  first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

 

https://www.sky.com/help/articles/understanding-my-bills


So have you checked your future bills to see what they show:


https://www.sky.com/manage/bill/future

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