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Discussion topic: Monthly fee increased during contract period

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This message was authored by SWCLO This message was authored by: SWCLO

Monthly fee increased during contract period

I started my board band 18 months contract in Nov 2022 but why my monthly fee will be increased from £40 to £43 on April 2023?


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Monthly fee increased during contract period

Posted by a Superuser, not a Sky employee. Find out more

@SWCLO  Because the terms and conditions you agreed to allow for it

 

your contract is not fixed priced discounts are

 

you can cancel broadband within 31 days of receiving notification 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Monthly fee increased during contract period

Posted by a Superuser, not a Sky employee. Find out more

@SWCLO  Because the terms and conditions you agreed to allow for it

 

your contract is not fixed priced discounts are

 

you can cancel broadband within 31 days of receiving notification 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Monthly fee increased during contract period

Posted by a Superuser, not a Sky employee. Find out more

@SWCLO 

 

Broadband_Contract.png

 

"SKY BROADBAND AND SKY TALK Terms and Conditions" (.pdf) 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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