0

Discussion topic: Money was taken out of my account that was linked to hayu

Reply
This message was authored by: GustinaGray

Money was taken out of my account that was linked to hayu

Hi I cancelled my subscription with hayu and reached out to them because money hsf been taken from my account. But said that the money was taken from sky and would not be able to process a refund unless I came to you.

Reply

All Replies

This message was authored by: Mark39

Re: Money was taken out of my account that was linked to hayu

Posted by a Superuser, not a Sky employee. Find out more

This explains how to cancel your Hayu subscription: https://www.sky.com/help/articles/sky-marketplace-cancel-apps

 

For any refund that may be due, you'll need to speak to Sky (a refund may not be possible if you didn't cancel in the way explained above).

Avatar for GustinaGray
Level 1 icon
Topic Author
This message was authored by: GustinaGray

Re: Money was taken out of my account that was linked to hayu

Yes its been cancelled now but I would like my money back that was taken

This message was authored by: Mark39

Re: Money was taken out of my account that was linked to hayu

Posted by a Superuser, not a Sky employee. Find out more

Go ahead and give Sky a call, then.

Reply