Misleading information on MySky home screen

[AH+Sportsfan]

When I log on the MySky I get a box telling me my contract has ended and I have been moved to a monthly rolling price. However, I renewed for 24 months on 18 May (a bit under 4 months ago). What on earth is going on, and why can I only converse with an automated bot whose options do not deal with this situation?

[caesarome]

As long as you are being charged the correct amount each month I wouldn't worry to much about what the app does or doesn't say as you might find that one day it catches up and is correct.

[MightyQuinn]

Hi @AH+Sportsfan   Did you renew every single subscription in May. Are you sure that no individual  subscription package that has expired recently?

[AH+Sportsfan]

Thanks for your interest. In the confirmation email sent in May Sky listed every element I can think of  and confirmed 24 months.