This discussion topic has been answered Discussion topic: Marketing mail for previous home owner
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Message posted on 30 Jul 2024 02:55 PM
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How can I stop marketing mail for the previous home owner of my address . I am a sky customer
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Message posted on 30 Jul 2024 03:04 PM
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@David314 You can't as only the account holder can update their details, I would simply post it back as "not lnown at this address".
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 30 Jul 2024 03:04 PM
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@David314 You can't as only the account holder can update their details, I would simply post it back as "not lnown at this address".
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jul 2024 03:04 PM
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Re: Marketing mail for previous home owner
Return it marked "Not Known At This Address".
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Jul 2024 03:09 PM
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Re: Marketing mail for previous home owner
Have done that already about 10 times yet still they arrive.
Message posted on 30 Jul 2024 03:12 PM
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Re: Marketing mail for previous home owner
@David314 I'm afraid there isn't much you can do about them.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jul 2024 03:15 PM
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Re: Marketing mail for previous home owner
Last chance I returned 2 today. Any more and I'm going to cancel sky.
Message posted on 30 Jul 2024 03:17 PM
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Re: Marketing mail for previous home owner
@David314 wrote:
Any more and I'm going to cancel sky.
Personally I don't think that will make a difference.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Jul 2024 03:21 PM
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Re: Marketing mail for previous home owner
£70 a month difference
Message posted on 30 Jul 2024 03:22 PM
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Re: Marketing mail for previous home owner
@David314 wrote:
Last chance I returned 2 today. Any more and I'm going to cancel sky.
Thats your choice, however it won't stop the mail so it seems you'll be cutting off your nose to spite your face. And all because if the inactions of a previous customer.
PS threats to cancel in a Customer helps customer community won't acheive anything either.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jul 2024 03:22 PM
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Re: Marketing mail for previous home owner
@David314 Note that if you're in contract sky may not allow you to cancel
Message posted on 30 Jul 2024 03:23 PM
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Re: Marketing mail for previous home owner
I think you know what I meant… it won't stop letters to the previous occupant arriving.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Jul 2024 03:23 PM
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Re: Marketing mail for previous home owner
@David314 wrote:Last chance
Just checking but this is a customer helps customer forum... just recycle or bin them...
Message posted on 17 Feb 2025 07:14 PM
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Re: Marketing mail for previous home owner
I'm a previous home owner and Sky customer but now overseas and tried multiple times to cancel marketing but there's no option as they hope you will rejoin - even though you've told them you have left!
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