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Discussion topic: Linking broadband and mobile to my account

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This message was authored by: Jonathan91

Message posted on ‎01 Jan 2025 01:33 PM

Linking broadband and mobile to my account

I've been with sky mobile for 5 years and updated my new email address to my account, I've recently got broadband as well and the accounts won't link up in my app I have to sign back in and out with old and new email address to check both 

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Message posted on ‎01 Jan 2025 01:52 PM

Re: Linking broadband and mobile to my account

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@Jonathan91 

You might be able to link both to your Sky ID as per this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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Message posted on ‎01 Jan 2025 01:55 PM

Re: Linking broadband and mobile to my account

Still not working 

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Message posted on ‎01 Jan 2025 01:57 PM

Re: Linking broadband and mobile to my account

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@Jonathan91 

Did you manage to link them to your Sky ID ?

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