Discussion topic: Linking broadband and mobile to my account

This message was authored by: Jonathan91 · ‎01 Jan 2025

I've been with sky mobile for 5 years and updated my new email address to my account, I've recently got broadband as well and the accounts won't link up in my app I have to sign back in and out with old and new email address to check both

This message was authored by: caesarome · ‎01 Jan 2025

@Jonathan91

You might be able to link both to your Sky ID as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Jonathan91 · ‎01 Jan 2025

Still not working

This message was authored by: caesarome · ‎01 Jan 2025

@Jonathan91

Did you manage to link them to your Sky ID ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Linking broadband and mobile to my account

Linking broadband and mobile to my account

All Replies

Re: Linking broadband and mobile to my account

Re: Linking broadband and mobile to my account

Re: Linking broadband and mobile to my account

Was this discussion not helpful?

Linking new broadband to current mobile account on...

Nothing linked to my account

Link a new SkyID to an existent MySky account

refund for closed broadband account

Search Sky Community

Start a new discussion