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Discussion topic: Link my ID to my Sky account

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This message was authored by Grahamsykes55 This message was authored by: Grahamsykes55

Link my ID to my Sky account

I need to login to my current Sky account .When  I login to mySky, it brings up my old account, which is closed.

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This message was authored by caesarome This message was authored by: caesarome

Re: Link my ID to my Sky account

Posted by a Superuser, not a Sky employee. Find out more

@Grahamsykes55 

If you left Sky and then returned after being away for 24 months or more then your account will have been closed so you will need to set up a new Sky ID to use.


If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:


https://www.sky.com/myaccount/my-details


Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:


https://www.sky.com/help/diagnostics/sky-id/sky-id

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