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Discussion topic: Landline charges ?

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This message was authored by DJ17am This message was authored by: DJ17am

Landline charges ?

I am trying to locate the charge for my landline.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Landline charges ?

Posted by a Superuser, not a Sky employee. Find out more

Might be worth checking your deal and contract documents in the My Messages section of your My Sky account, if you can't see details on your bill.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Landline charges ?

Posted by a Superuser, not a Sky employee. Find out more

Might be worth checking your deal and contract documents in the My Messages section of your My Sky account, if you can't see details on your bill.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Landline charges ?

Posted by a Superuser, not a Sky employee. Find out more

 

On any modern broadband contract there's no separate charge listed for the 'landline' element of the contract.  Outbound calls made over it may be listed unless these are inclusive.

 

Note that online advice to 'save money by cancelling an unused landline' is generally misleading because terrestrial broadband requires a data bearer cable (copper or optical)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
DJ17am
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This message was authored by DJ17am This message was authored by: DJ17am

Re: Landline charges ?

Thank you for your advice.

Sky have advised me that because I am on a Superfast Broadband, my landline works via my router, my charges are in one package. I only pay for out calls .

This message was authored by Mark39 This message was authored by: Mark39

Re: Landline charges ?

Posted by a Superuser, not a Sky employee. Find out more
 wrote:

Thank you for your advice.

Sky have advised me that because I am on a Superfast Broadband, my landline works via my router, my charges are in one package. I only pay for out calls .


Yes, that's correct, regardless of whether or not you have Internet calls via your router.

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