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Discussion topic: Lack of access to OWN thread

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This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Lack of access to OWN thread

I opened a thread a few weeks ago "Ringfenced" account .c/o priority customers"

Today - I received notification that tenaj has replied to it

 

But when I try to access this reply - I get

 

Sorry, you don't have access to this page

You don't have permissions to perform that action.
Click here to return to the Community Home Page
 
Why am I unable to even access my own question ?
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This message was authored by Mark39 This message was authored by: Mark39

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

Moderated, perhaps. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

Why am I unable to even access my own question ?


@Wibbly-Woo 

Do you mean this one?

https://helpforum.sky.com/t5/Account-Billing/quot-Ringfenced-quot-account-c-o-priority-customers/m-p...


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wibbly-Woo
Topic Author
This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Re: Lack of access to OWN thread

By whom exactly ?

and don't say moderators...

This message was authored by Mark39 This message was authored by: Mark39

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by caesarome This message was authored by: caesarome

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 

Possibly because it was created n July of last year so not a few weeks ago....

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Wibbly-Woo
Topic Author
This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Re: Lack of access to OWN thread

@Mark39 

Because it was hidden or similar for a few months

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@Mark39 

Because it was hidden or similar for a few months


@Wibbly-Woo 

No it wasn't/isn't. If you put the word Ringfenced in in the search box at the top of this page your thread is the first one listed. 

edit: that's how I found it again.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wibbly-Woo
Topic Author
This message was authored by Wibbly-Woo This message was authored by: Wibbly-Woo

Re: Lack of access to OWN thread

@Daniel0210 it is now but I tried searching for that phrase before I posted today and found ziltch 

This message was authored by GD1 This message was authored by: GD1

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo  The thread has been there since July 2024 it won't be removed after all this time then reinstated, it's been there all the time.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo 

In fact the 21 June 2024. It will be active until such time as it's either locked or archived. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Lack of access to OWN thread

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@Mark39 

Because it was hidden or similar for a few months


No, for the reason @caesarome gave. You said a few weeks ago, so I stopped looking beyond a few weeks ago.

This message was authored by Kelsingra This message was authored by: Kelsingra

Re: Lack of access to OWN thread

Posted by a Sky employee

Hey @Wibbly-Woo 

 

Welcome to the Community Forum 😊

 

I just wanted to inform you that I’ve double-checked, and your thread from July 2024 is still available and has not been removed or archived. The error message likely appeared because you attempted to access a post by user tenaj, which has been removed from the forum for violating Community Forum rules.

 

 

I hope this clarifies the situation.

Fanni

Community Moderator

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