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Discussion topic: Joining sky after cancelling it and sending equipment back

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This message was authored by: Suzy14

Joining sky after cancelling it and sending equipment back

I was a sky tv stream customer my contract came to and end and I cancelled it as at the time couldn't afford it being diagnosed with cancer I was having to go to the hospital frequently for treatment and living 30 miles from hospital it was costly. I am now on yearly appts so can afford to have sky stream again but I don't have the equipment as sent it back, could someone in sales call me if it's possible for me to reinstate sky tv.

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This message was authored by: GD1

Re: Joining sky after cancelling it and sending equipment back

Posted by a Superuser, not a Sky employee. Find out more

@Suzy14  No one from Sky can or will call you, no one at Sky will know who you are from your community login.

 

You will either need to call or order online at sky.com.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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