0

Discussion topic: Ive phoned twice for a refund on my mobile account that you took 2 payments i would like my refund i

Reply
This message was authored by CatherineReynol This message was authored by: CatherineReynol

Ive phoned twice for a refund on my mobile account that you took 2 payments i would like my refund i

  •  
Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ive phoned twice for a refund on my mobile account that you took 2 payments i would like my refu

Posted by a Superuser, not a Sky employee. Find out more

@CatherineReynol 
We are Sky customers on here so you’re not contacting Sky Customer Services by posting on the forum.

 

Rather than Sky 'taking' two payments I think you mean you made an unnecessary manual payment?

Is your overpayment showing as a credit on your Sky account? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion