Iv just seen you took my sky bill but put it bak again and its gone up to ova a hundred pound can yo

[Laura346]

Iv just seen my bill and you taken money out and put it bak again also my bill is a lot more than it has bin

[Daniel0210]

@Laura346 

Not us. If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

Please explain what you mean. 

[caesarome]

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@Laura346 wrote:

Iv just seen my bill and you taken money out and put it bak again

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Was there enough funds in your account to cover this bill ?

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@Laura346 wrote:

also my bill is a lot more than it has bin

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This might be due to the annual price and perhaps a discount you had is either coming or has ended.

[Laura346]

No I hav had the basic package for years ....I had free films for a while and cancelled it 

[caesarome]

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@Laura346 wrote:

No I hav had the basic package for years 

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In that case you might have been aware that there is an annual price rise each April.

Have you checked your latest bill and compared it with last months:

https://www.sky.com/bill/tv-broadband-talk

[Laura346]

It's nearly 40 pound ova that can't be rite chec all my payments .....this isn't right

[caesarome]

What shows on your Sky bill as per my link I posted above for you ?

[Daniel0210]

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@Laura346 wrote:

 chec all my payments .....this isn't right

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@Laura346 

I think you missed the earlier reply in which I stated we are customers like you. We therefore cannot see you bills or payments.