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Discussion topic: Issues getting Paramount+

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This message was authored by Ron64 This message was authored by: Ron64

Issues getting Paramount+

I have Sky Cinema and have tried to add Paramount + wh8ch I believe is available at no extra cost. I've tried about 5 times but keep getting a message saying We can't do that at the moment. We hope to have everything back to normal soon. How can I resolve it please?

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This message was authored by caesarome This message was authored by: caesarome

Re: Issues getting Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@Ron64 

If you have Sky Q, Glass or Stream then give  Sky a call to see if they can add it for you.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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Ron64
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This message was authored by Ron64 This message was authored by: Ron64

Re: Issues getting Paramount+

Thanks @caesarome. I spoke to a guy at Sky who reset my email address as the principal address and downloaded some new software. He was going to call me back once the download had completed but never did! He couldn't understand why I couldn't get Paramount so we're no further forward.

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