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Discussion topic: Installation

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This message was authored by Aoife11 This message was authored by: Aoife11

Installation

Hi, I'm due to get sky connected on the 4th of April to 6, (Removed) 

I had a message to say to call to confirm correct address. 

 

Moderator note: Removed personal details

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Installation


@Aoife11 wrote:

Hi, I'm due to get sky connected on the 4th of April to 6, (Removed)

I had a message to say to call to confirm correct address. 


You'll need to call Sky to confirm the address. We're just fellow customers on this forum and have no access to your account. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Installation

Posted by a Superuser, not a Sky employee. Find out more

@Aoife11 

 

Note that Glass and Stream don't have 'installation', just delivery.

 

If you ordered Sky Broadband at the same time as Glass or Stream, that's a different thing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by caesarome This message was authored by: caesarome

Re: Installation

Posted by a Superuser, not a Sky employee. Find out more

@Aoife11 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

 

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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This message was authored by GD1 This message was authored by: GD1

Re: Installation

Posted by a Superuser, not a Sky employee. Find out more

@Aoife11  Your address details have been removed, from your post please be aware you should never post any personal details within a public forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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