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Discussion topic: Install

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This message was authored by Carla16 This message was authored by: Carla16

Install

I was due an installation on 03/01/2024 but no engineer showed up. I haven't heard anything back regarding why they didn't show up or when this will be rescheduled. 
I  had no response to any messages. 
very disappointed and frustrated . 
poor customer service. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Install

Posted by a Superuser, not a Sky employee. Find out more

What appears for you here regarding this:

 

https://www.sky.com/ordertracking

 

If it still shows as the 3rd or nothing shows then give Sky a call.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Install

Posted by a Superuser, not a Sky employee. Find out more

Also what service are you getting installed?

Sky Stream and Sky Broadband customer

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