Discussion topic: Increase in DD

This message was authored by: mark.lawro1 · ‎03 Apr 2023

Why has my DD gone up by £23? I’m trying to look at and manage my products but site not user friendly!

This message was authored by: Daniel0210 · ‎03 Apr 2023

@mark.lawro1
A discounted deal may have recently ended or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: TechmanagerMal · ‎03 Apr 2023

@mark.lawro1 wrote:
Why has my DD gone up by £23? I’m trying to look at and manage my products but site not user friendly!

Advance warning of changes to your bill can be found by clicking on Future here - Sky Bill | Sky.com

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.

Discussion topic: Increase in DD

Increase in DD

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