Incorrect house address on account

[rm55]

I moved house.  Sky has my old address on the account.  How do I change it to my new address?

[caesarome]

@rm55 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi, thank you for escalating this. We have sent an invite to rm55.

[Addie15 · Accepted solution]

Update-We are closing this session now as the query is resolved. If there is anything else we can help with, please do not hesitate to reach out. Thanks

[13+tinting]

Hi my address is also slightly wrong on my account I don't no who to contact 

[caesarome]

@13+tinting 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent 13+tinting an invite to chat 🙂 

[Mr+Flibbles+86]

Update - We have answered  13+tinting's query on a private chat