Discussion topic: Incorrect bill

This message was authored by: Darbz2019 · ‎04 Mar 2023

Hi community

I recently downgraded my package and was told that April's bill and bills thereafter would be £61.50 I've checked on Mysky and they are all showing as £104?

This message was authored by: SKY1992bf · ‎04 Mar 2023

@Darbz2019 When you say recently, how long exactly as billing takes awhile to update

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This message was authored by: Darbz2019 · ‎04 Mar 2023

It was last weekend @SKY1992bf

This message was authored by: caesarome · ‎04 Mar 2023

Can you post an image on both bills but blank out your name and personal information.

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This message was authored by: SKY1992bf · ‎04 Mar 2023

@Darbz2019 Have you taken into account the April price increase

any deal you made last week probably won't have included it

you may need to query it directly with sky again

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Darbz2019 · ‎04 Mar 2023

Thank you @SKY1992bf I was told that it included the price increase from April so will ring tjem again

Discussion topic: Incorrect bill

Incorrect bill

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