20 Feb 2024 07:12 PM
I recently called to cancel my TV package but was told I can't. My contract ends in August, but I have been offered a similar package with another company for much cheaper. I am willing to pay an early termination fee. Can anyone advise how to end my TV subscription early? Thanks 😊
20 Feb 2024 07:15 PM
Posted by a Superuser, not a Sky employee. Find out moreThe latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
20 Feb 2024 07:14 PM
Posted by a Superuser, not a Sky employee. Find out moreThe fee, as I understand it, would be the same as the remaining contract cost so there's no point.
20 Feb 2024 07:15 PM
Posted by a Superuser, not a Sky employee. Find out moreThe latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
20 Feb 2024 08:32 PM
So basically, I would pay the same amount as I would for the next 6 months anyway? And that's only if Sky agreed to me leaving the contract early?
20 Feb 2024 09:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sarah+J89 wrote:So basically, I would pay the same amount as I would for the next 6 months anyway? And that's only if Sky agreed to me leaving the contract early?
Yes. This is why you get discounts as you agreed to a minimum period. You don't get the change your mind prior to that contract term expiring. If you want flexibility to leave (and this applies to most telecom firms) then don't agree discounts and pay full list price instead.
20 Feb 2024 11:57 PM - last edited: 20 Feb 2024 11:58 PM
Posted by a Superuser, not a Sky employee. Find out moreThat argument fails the basic "no one would choose to move somewhere they can only get 5Mbps" intelligence test 😉
Unless they really like penguins or something.
21 Feb 2024 06:36 AM
Posted by a Superuser, not a Sky employee. Find out more@Padam_Padam Someone taking your advice could be seen as committing a type of fraud, is that really the way you think people should go?
Deliberately lying in an attempt to get out of a contract simply unacceptable behaviour.
21 Feb 2024 07:23 AM
Thank you everyone for answering. My intention was not to start a debate. I will just stay, there's no point leaving if the cost is going to be equal. I can leave in 6 months. Thanks again 😊
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