I would like to speak to a real person at sky what's the number?

[MarkGoldsmith]

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@dad1001 wrote:

Ware are they then i been trying to contact them all day

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How have you been trying to contact them?

Sky have a number of methods of contacting them including via the Sky Help Team accounts on X and Facebook, alongside calling them.

They also have a number of online help documents available from https://www.sky.com/help/home which can help self resolve some common issues.

[Daniel0210]

@dad1001 

They are there. You just have to be patient and wait to get through to an agent. Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[dad1001]

dont have x or xbox or facebook why dont they just have customer service here

[Daniel0210]

@dad1001 
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

[dad1001]

dont have sky landline and there phone calls cost a fortune on mobile and they just have stupid bots there too

No actual humans

[GD1]

@dad1001  Calls to 01, 02 & 03 are normally free with most mobile providers or charged as a local call, if you refuse to call them then sadly thre isn't much the community can do to help.

[dad1001]

we all now the comunity can not help with issues that why sky have this in place

As why would you be here

Its clearly just another way for sky to refuse to give any assistance and to hope customers get tired of looking and then forget about the issues

As no assistance is given here by sky customer service

[GD1]

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@dad1001 wrote:

we all now the comunity can not help with issues that why sky have this in place

As why would you be here

Its clearly just another way for sky to refuse to give any assistance and to hope customers get tired of looking and then forget about the issues

As no assistance is given here by sky customer service

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1000s of customer would disagree, 

[dad1001]

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue

[MarkGoldsmith]

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@dad1001 wrote:

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue

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@dad1001 Sky must be doing something right as they have once again topped OFCOM's stats for the least complained about Telecoms and Pay TV service provider: https://www.ofcom.org.uk/phones-and-broadband/service-quality/latest-telecoms-and-pay-tv-complaints-... 

[MightyQuinn]

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@dad1001 wrote:

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue

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Hi @dad1001   Talking about complaints, have you tried that avenue? Call, write, email or message.

https://www.sky.com/help/articles/how-to-make-a-complaint

[Pkhumalo]

I need to speak to a human being as im not owing sky, I pay my bills every month and never missed any bill payments. I'm accused of owing 57£ I know where it comes from. 

[PandJ2020]

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@Pkhumalo wrote:

I need to speak to a human being as im not owing sky, I pay my bills every month and never missed any bill payments. I'm accused of owing 57£ I know where it comes from. 

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If the automated system believes you owe £57 it won't let you talk to anyone until that is paid.

[Oscar4]

 Red to see why my tnt sport will not work purchased yesterday but still not work but it says it's active 

[MightyQuinn]

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@Oscar4 wrote:

 Red to see why my tnt sport will not work purchased yesterday but still not work but it says it's active 

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Hi @Oscar4   Have you tried a box power reboot? Just in case you are not aware, this is a customer helps customer community, not Sky customer services.