Discussion topic: I would like to speak to a real person at sky what's the number?

This message was authored by: Mark39 · ‎04 Dec 2024

@BjornToulouse wrote:

It seems to me for the best deal switch every 24 months.

Definitely.

Customer 'loyalty' is a misnomer. You haven't stayed with Sky up to now from a sense of loyalty. It's simply because they've offered the products you want at a price you're willing to pay.

This message was authored by: Daniel0210 · ‎04 Dec 2024

@BjornToulouse wrote:

It seems to me for the best deal switch every 24 months.

@BjornToulouse

That's what a lot of customers are having to decide on. As stated earlier if you do that, after 18 months you'd benefit from new customer deals with Sky.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: BjornToulouse · ‎04 Dec 2024

hello EE then. Its a pitty because you use to get put through to the office in Livingston and they always gave you a discount to stay. Now I'll have to change my email address.

This message was authored by: Mark39 · ‎04 Dec 2024

@BjornToulouse wrote:

hello EE then. Its a pitty because you use to get put through to the office in Livingston and they always gave you a discount to stay. Now I'll have to change my email address.

No need. As long as you log in regularly you'll be able to continue to use it.

This message was authored by: Equbal · ‎10 Dec 2024

Don't ever bother ringing them. Useless, incoherent and clearly untrained. I've been multiple times for the same bill, once resolved, by my efforts were only resolved. Once was an ICONIC company has become shambles..

This message was authored by: LORRAINE1111111 · ‎10 Dec 2024

I'm going insane just looking for an ACTUAL phone number to speak to someone

This message was authored by: mikealanr · ‎10 Dec 2024

Hi @LORRAINE1111111

See my post above. The forum software will not allow us to post numbers but it is on that page!

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: LORRAINE1111111 · ‎10 Dec 2024

I'm just going to cancel. I've been paying double what I should with one box not even working because it is so difficult dealing with them. They have zero customer service

This message was authored by: Mark39 · ‎10 Dec 2024

@LORRAINE1111111 wrote:

I'm just going to cancel. I've been paying double what I should with one box not even working because it is so difficult dealing with them. They have zero customer service

You'll need to call anyway to cancel. 31 days notice required. You won't be able to cancel if you're 'in contract' for Sky TV.

Discussion topic: I would like to speak to a real person at sky what's the number?

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