Cannot send text messages

[kaythompson]

Everytime I try to send a text message I get a "trouble sending" message. Then the message fails to send. I've got a Samsung Galaxy S3 Ultra. This is driving me mad! Any help greatly appreciated. Thank you

[caesarome]

Try getting the settings sent to your phone:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

[Attwood]

Hi ive had building work on my house unfortunately the dish has been knocked and I have no signal at all .

I would be grateful if someone could message me 

thank you 

Joanne Bere

[Daniel0210]

@Attwood 
We are mainly customers here so you aren’t addressing Sky Customer Services, nor will they automatically contact you as a result of your post. You will need to instigate the call. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.

[Daniel0210]

@Attwood 

I've removed your two other posts on other boards. Creating duplicates isn't required. The reply to your question has been provided. 

[Attwood]

Daniel can someone call me ? 

[Daniel0210]

@Attwood 

I'm not sure you're reading the reply above ie 
We are mainly customers here so you aren’t addressing Sky Customer Services, nor will they automatically contact you as a result of your post.

[Attwood]

Do you have a number to talk to someone ? 

[Daniel0210]

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@Attwood wrote:

Do you have a number to talk to someone ? 

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@Attwood 

That is also in my first reply to you. 

[Manme]

I have still not rcvd the sky stream box. Can u pls check on that.  

[Manme]

I'm still waiting for the reply. 

[Daniel0210]

@Manme 

We are customers on here. You won't receive a reply from Sky. 

[Manme]

Pls tell me why I still not rcvd the sky stream. When it's booked on 22th of June 2023. 

[Daniel0210]

@Manme 

You don't appear to be reading the replies… 
There will be no automatic contact from Sky due to you posting on here as this is primarily a customer helps customer forum and you’re not talking to Sky Customer Services.

[Manme]

Pls tell me how can I talk with them.