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This discussion topic is read only This discussion topic has been answered Discussion topic: I would like to speak to a real person at sky what's the number?

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This message was authored by: GD1

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@dad1001  Calls to 01, 02 & 03 are normally free with most mobile providers or charged as a local call, if you refuse to call them then sadly thre isn't much the community can do to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: dad1001

Re: I would like to speak to a real person at sky what's the number?

we all now the comunity can not help with issues that why sky have this in place

As why would you be here

Its clearly just another way for sky to refuse to give any assistance and to hope customers get tired of looking and then forget about the issues

As no assistance is given here by sky customer service

 

This message was authored by: GD1

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@dad1001 wrote:

we all now the comunity can not help with issues that why sky have this in place

As why would you be here

Its clearly just another way for sky to refuse to give any assistance and to hope customers get tired of looking and then forget about the issues

As no assistance is given here by sky customer service

 


1000s of customer would disagree, 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: dad1001

Re: I would like to speak to a real person at sky what's the number?

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue

This message was authored by: MarkGoldsmith

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@dad1001 wrote:

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue


@dad1001 Sky must be doing something right as they have once again topped OFCOM's stats for the least complained about Telecoms and Pay TV service provider: https://www.ofcom.org.uk/phones-and-broadband/service-quality/latest-telecoms-and-pay-tv-complaints-... 

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

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This message was authored by: MightyQuinn

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@dad1001 wrote:

clearly 1000s think the same as me as there is massive amounts of  com[laints about the same issues i am having

so clearly its an issue


Hi @dad1001   Talking about complaints, have you tried that avenue? Call, write, email or message.

https://www.sky.com/help/articles/how-to-make-a-complaint

This message was authored by: Pkhumalo

Re: what number do I need to speak to a real person at sky TV

I need to speak to a human being as im not owing sky, I pay my bills every month and never missed any bill payments. I'm accused of owing 57£ I know where it comes from. 

This message was authored by: PandJ2020

Re: what number do I need to speak to a real person at sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Pkhumalo wrote:

I need to speak to a human being as im not owing sky, I pay my bills every month and never missed any bill payments. I'm accused of owing 57£ I know where it comes from. 


If the automated system believes you owe £57 it won't let you talk to anyone until that is paid.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Oscar4

Re: I would like to speak to a real person at sky what's the number?

 Red to see why my tnt sport will not work purchased yesterday but still not work but it says it's active 

This message was authored by: MightyQuinn

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Oscar4 wrote:

 Red to see why my tnt sport will not work purchased yesterday but still not work but it says it's active 


Hi @Oscar4   Have you tried a box power reboot? Just in case you are not aware, this is a customer helps customer community, not Sky customer services.

This message was authored by: James387

Re: I would like to speak to a real person at sky what's the number?

Please I need sky phone number is sky work on Saturday 

This message was authored by: caesarome

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@James387 

You can call Sky any day you want.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: Daniel0210

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@James387 wrote:

Please I need sky phone number is sky work on Saturday 


@James387 

Note that if you're a customer in the Republic of Ireland the call centre isn't open over the weekend. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
with:
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This message was authored by: colin1957

Re: I would like to speak to a real person at sky what's the number?

i would like to  upgrade to sky q

This message was authored by: MightyQuinn

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @colin1957   Go ahead and call Sky.

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