Telephone number to contact Sky

[MightyQuinn]

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@sheffiel wrote:

Need a extension  o. My sky account  please or I am going  to ee

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Hi @sheffiel   Just checking, you know that you are not talking to Sky, just other customers. Please see Welcome below.

[PandJ2020]

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@SKY1992bf wrote:

if you mean extension of time to pay your bill then this is something Sky doesn't provide

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I think you meant this...?

[Sickorit]

It doesn' t go to a number. 

[Daniel0210]

@Sickorit 
The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

[Sickorit]

I don' t have a sky mobile or landline so any other ideas? 

[Daniel0210]

@Sickorit 

See the line under online help in that post 

[Anniee2727]

I have returned a Sky hub in the original box as l couldn't get any help to install the hub from Sky despite asking over and over for help from an engineer. However the return box was delivered flat and I had to tear it to open it, l removed the returns postage and I put the return slip inside, l added my name and address, but they are threatening to charge me for none return because they are saying that I didn't return it. I can't get to talk to an agent so if they decide to charge me then I will leave Sky for good, please don't let them tempt to join Sky broadband and talk unless you know how to install the hub because you won't get any help from  them to do it !!!! 

[PandJ2020]

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@Anniee2727 wrote:

I have returned a Sky hub in the original box as...

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Have you kept proof of posting?