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This discussion topic is read only This discussion topic has been answered Discussion topic: I would like to speak to a real person at sky what's the number?

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This message was authored by: Emily281

Re: I would like to speak to a real person at sky what's the number?

I need help to I can't get though to anyone ! 

This message was authored by: PandJ2020

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Emily281 wrote:

I need help to I can't get though to anyone ! 


What issue are you trying to resolve?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Rinahussain

Re: I would like to speak to a real person at sky what's the number?

Yes I've recently upgraded my broadband and sky fixed my monthly subscription. £40 a month. I've been overcharged this month. I would like to speak to somebody please regarding my billing

This message was authored by: Daniel0210

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Rinahussain 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

What does the breakdown of your bill tell you the extra amount is for? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Dusty7

Re: I would like to speak to a real person at sky what's the number?

I am trying to get in touch with sky all l get is a record message give my details and then I get cut off l need a number so l can talk to someone at sky high up l am sick of trying all sky phone number and getting no response 

This message was authored by: Daniel0210

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Dusty7 
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum. There isn't a number for a Sky 'high up'. 

Any calls to Sky will initially be automated which may try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Stevenramsay

Re: I would like to speak to a real person at sky what's the number?

I've been overcharged

This message was authored by: Mark39

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Stevenramsay wrote:

I've been overcharged


Please elaborate. Have you made a manual payment?

This message was authored by: Judyann1

Re: How do I speak with the customer service?

I need to speak to a customer service employee please 

This message was authored by: Daniel0210

Re: How do I speak with the customer service?

Posted by a Superuser, not a Sky employee. Find out more

@Judyann1 
Is it something we can help with (we are customers here)? If not, to call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: How do I speak with the customer service?

Posted by a Superuser, not a Sky employee. Find out more

@Judyann1 wrote:

I need to speak to a customer service employee please 


Go ahead, give Sky a call. Repeating the same thing isn't going to change the reply.

 

We're not customer services here, I'm afraid. 

This message was authored by: ScottCumming1

Re: I would like to speak to a real person at sky what's the number?

Don't bother absolutely rubbish

This message was authored by: dad1001

Sky bot does nothing to help

Anybody know why sky refuse to give assistance to customers because they have added some stupid bot thats just put their to waist our time and to give no help what so ever

It also does not understand any words you write all done to make sure sky dont have to help you or give assistance

So glad i have moved from sky and will never return

This message was authored by: caesarome

Re: Sky bot does nothing to help

Posted by a Superuser, not a Sky employee. Find out more

@dad1001 

What is your issue as we might be able to help you via here.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: dad1001

Re: I would like to speak to a real person at sky what's the number?

Ware are they then i been trying to contact them all day

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