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This discussion topic is read only This discussion topic has been answered Discussion topic: I would like to speak to a real person at sky what's the number?

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This message was authored by: PandJ2020

Re: Customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@ashleigh61 wrote:

There is no number there! Just more online options


Look again.  It's there.

 

Or simply use 150 from a Sky service.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: johnnooo

Re: I would like to speak to a real person at sky what's the number?

The stupid 0818 number DOSENT WORk!!! Yet you keep coming back to customers with your stupid robot reply "Hey there etc..." Jaesus give a proper service wil you! You get enough money off us. Defo thinking seriously about heading for virgin (removed). Interruptions on broadband constantly over past month and reset everything, and followed all Online advuxe

..(removed) Frequent loss of internet on all devices , TV phones and laptops. GET A GRIP !

 


Moderator note: Removed inappropriate language

This message was authored by: Mark39

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@johnnooo wrote:

The stupid 0818 number DOSENT WORk!!!

 


Moderator note: Removed inappropriate language


What do you mean by 'doesn't work'?

This message was authored by: Hoppity

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

The problem with that reply is that if you are not a Sky subscriber but want to speak to a human, all you get on that number is a message that your phone is not associated with a Sky account, so go away.

This message was authored by: SKY1992bf

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

@Hoppity wrote:

The problem with that reply is that if you are not a Sky subscriber but want to speak to a human, all you get on that number is a message that your phone is not associated with a Sky account, so go away.


@Hoppity  Sky only has one customer service number that applies to existing and potential new customers 

 

if you are a potential new customer stay on the line for as long as possible and don't hang up ignoring all prompts from the bot and you will eventually get put into the queue to speak to an agent 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: johnnooo

Re: I would like to speak to a real person at sky what's the number?

You dial the number that is a link, so it's not me dialing wrong number , and recording says "number not recognized "!'

ridiculous 

This message was authored by: Daniel0210

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@johnnooo 

Your previous post on this thread referred to the 0818 ROI number. The Sky Ireland Customer Services lines are not open over a weekend. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: johnnooo

Re: I would like to speak to a real person at sky what's the number?

after going thru the testing procedures on my sky app and they deducted that there's a fault and an engineer is due out within 5 days , although he apparently dosent need to come into the house , hopefully this will solve the intermittent internet failures

 

This message was authored by: Patr1ck1945

Re: I would like to speak to a real person at sky what's the number?

No Broadband

Showing technical fault

This message was authored by: Mark39

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Patr1ck1945 wrote:

No Broadband

Showing technical fault


Feel free to post (with more detail) in the Broadband forum here. Or give Sky a call, if you prefer.

 

https://helpforum.sky.com/t5/Broadband/bd-p/sky_broadband

This message was authored by: ShabirDhalla

SKY Customer Service Telephone number

Can someone please tell what is the telephone number for SKY Customer service. I clicked on contact us but it takes to the online page again.

I want to speak to a person in SKY please.

This message was authored by: SKY1992bf

Re: SKY Customer Service Telephone number

Posted by a Superuser, not a Sky employee. Find out more

@ShabirDhalla  The forum doesn't allow the posting of numbers 

 

try the link below 

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: caesarome

Re: SKY Customer Service Telephone number

Posted by a Superuser, not a Sky employee. Find out more

It isnt always displayed at present but when it is it is shown under "Need more help" towards the bottom of the page on the contact us link.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: ShabirDhalla

Re: SKY Customer Service Telephone number

I just need a telephone number to speak to someone in SKY about my subscription...

This message was authored by: Daniel0210

Re: SKY Customer Service Telephone number

Posted by a Superuser, not a Sky employee. Find out more

@ShabirDhalla 

It's on that link. I've just checked.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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