I would like to speak to a real person at sky what's the number?

[Mark39]

@Jeff_G given the technical nature of the issue, I'd suggest putting it in writing, by way of a complaint. There's a form you can use here to register a complaint (or an old-fashioned letter, of course).

https://www.sky.com/help/articles/how-to-make-a-complaint

[Jeff_G]

thanks Mark, much appreciated.

[SEKHN]

WHERE ARE ALL THE HUMANS???? I JUST NEEED TO SPEAK TO A **bleep** HUMAN BEING ABOUT WHY SKY CONTINUES TO CHARGE ME DESPITE INFORMING YOU OF MY CANCELLATION. 

[SEKHN]

I'm also having this problem. There is never a human being at the end of a phone and funnily enough ROBOTS and automated voices do not understand what [content removed] is going on. Where are all the human beings at Sky??? Can you not afford to pay people to man your phones? Highly doubtful. 

Moderator note: language removed

[Daniel0210]

@SEKHN 

The lines are presumably busy so you'll need to be patient and persevere on the phone. Billing continues throughout the notice period. 

[SEKHN]

Well don't presume. Ive called Sky for days and days on end and never once been spoken to by a human being. Thanks for wasting both our times with your pointless reply. 

[Daniel0210]

@SEKHN 

You posted on a public forum asking for advice from fellow customers which was provided. 

[Mark39]

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@SEKHN wrote:

WHERE ARE ALL THE HUMANS???? I JUST NEEED TO SPEAK TO A **bleep** HUMAN BEING ABOUT WHY SKY CONTINUES TO CHARGE ME DESPITE INFORMING YOU OF MY CANCELLATION. 

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How did you cancel? Did you receive confirmation? If Sky consider you to be in arrears, they won't talk to you until you put it right.