I would like to speak to a real person at sky what's the number?

[caesarome]

@Jeff_G 

What is your issue in reference to ?

[Jeff_G]

It's in relation to thie issue described in this seperate forum post:

Answered: Advice required on how the Sky wifi Max extender w... | Sky Community

Everytime i call Sky support they just provide me with general broadband/wi-fi advice (reboot the hub etc).  the support staff don't seem to appreciate the incompatibility issue.  I've tried asking to speak to a manager but that doesn't seem to be possible until all other avenues (none of which will work) have been exhausted.  I've been on the phone 3 or 4 times now so just frustrated.  I'd prefer to now try and convey the issue via email or chat.

[Mark39]

@Jeff_G given the technical nature of the issue, I'd suggest putting it in writing, by way of a complaint. There's a form you can use here to register a complaint (or an old-fashioned letter, of course).

https://www.sky.com/help/articles/how-to-make-a-complaint

[Jeff_G]

thanks Mark, much appreciated.

[SEKHN]

WHERE ARE ALL THE HUMANS???? I JUST NEEED TO SPEAK TO A **bleep** HUMAN BEING ABOUT WHY SKY CONTINUES TO CHARGE ME DESPITE INFORMING YOU OF MY CANCELLATION. 

[SEKHN]

I'm also having this problem. There is never a human being at the end of a phone and funnily enough ROBOTS and automated voices do not understand what [content removed] is going on. Where are all the human beings at Sky??? Can you not afford to pay people to man your phones? Highly doubtful. 

Moderator note: language removed

[Daniel0210]

@SEKHN 

The lines are presumably busy so you'll need to be patient and persevere on the phone. Billing continues throughout the notice period. 

[SEKHN]

Well don't presume. Ive called Sky for days and days on end and never once been spoken to by a human being. Thanks for wasting both our times with your pointless reply. 

[Daniel0210]

@SEKHN 

You posted on a public forum asking for advice from fellow customers which was provided. 

[Mark39]

---

@SEKHN wrote:

WHERE ARE ALL THE HUMANS???? I JUST NEEED TO SPEAK TO A **bleep** HUMAN BEING ABOUT WHY SKY CONTINUES TO CHARGE ME DESPITE INFORMING YOU OF MY CANCELLATION. 

---

How did you cancel? Did you receive confirmation? If Sky consider you to be in arrears, they won't talk to you until you put it right.

[Claire233]

I just need a customer service phone number as I have been through the chat but several times and it doesn't know what I need incredibly frustrating

[caesarome]

@Claire233 

150 from your phone is the number to call Sky on unless we can help you on here ?

When calling try saying nothing if asked any questions by the bot.

[Claire233]

• I don't have sky mobile yet that's why I need a customer service phone number 

[caesarome]

Can we help you on here with your issue ?

Otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[ashleigh61]

There is no number there! Just more online options