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Discussion topic: I would like to speak to a real person at sky what's the number?
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Message posted on 19 Feb 2024 12:37 PM
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I am looking to join sky for broadband and TV but the options are bewildering to me. I'd like to speak to a real person at sky on the phone for some help in choosing the best package for me but can't find a telephone number. Does anyone have a number they can give me please?
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Message posted on 16 Sep 2024 09:36 AM
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Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.
To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?
Or you can create your own Community discussion by 🌟clicking here🌟
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Message posted on 27 Feb 2023 06:42 PM
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How do i speak to a human
How do I speak with someone I've called numerous numbers and chated to robots all day
Message posted on 27 Feb 2023 06:44 PM
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Re: How do i speak to a human
Firstly is it something we can perhaps help with?
If not, if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).
Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 27 Feb 2023 06:44 PM
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Re: How do i speak to a human
@Aleco86 Can the forum help in anyway?
if not then
If you have a sky talk landline or Mobile call 150
If you don’t have a sky talk package see below
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
Message posted on 27 Feb 2023 06:45 PM
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Re: How do i speak to a human
If you give us more information and we cannot help and you want to discuss an issue with Sky, for the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
If you are in the ROI set the flag at the bottom of the page accordingly.
Message posted on 27 Feb 2023 07:21 PM
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Re: How do i speak to a human
I have no landlines so cannot call 150 and have 08 and umpteen 033 numbers all are automated and won't let me speak with anyone
Message posted on 27 Feb 2023 07:26 PM
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Re: How do i speak to a human
@Aleco86 All calls are answered by the automated system there is no way round that you will just have to preserve in trying to get through
unless you want to tell us what you need to call about as we may be able to help you or point you in right direction on here
Message posted on 27 Feb 2023 07:43 PM
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Re: How do i speak to a human
@Aleco86 wrote:
I have no landlines so cannot call 150 and have 08 and umpteen 033 numbers all are automated and won't let me speak with anyone
Are you in arrears? If so, Sky's policy is to require payment before you can be put through to an adviser.
Message posted on 01 Mar 2023 02:25 PM
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sky mobile contact number
hi,
does anyoen know th enumber so i can contact sky mobile to discuss my contract?
thanks
Message posted on 01 Mar 2023 02:26 PM
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Re: sky mobile contact number
Hi @Shan+50 its 150 from your sky sim.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 01 Mar 2023 02:26 PM
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Re: sky mobile contact number
Just dial 150 from your Sky mobile.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 01 Mar 2023 02:26 PM
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Re: sky mobile contact number
thanks
Message posted on 16 May 2023 04:02 PM
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Re: How do i speak to a human
I have been trying to get my WiFi fixed for several weeks now
and nothing has changed . Picture and sound are not good
and the WiFi continues to disappear from my mobile phone
I have had an engineer out from sky direct and he says it is my
signal, but he didn't check tv. Q box or anything else. Jean James
Message posted on 16 May 2023 04:12 PM
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Re: How do i speak to a human
I am so sorry but I'm not good with technology and don't know
how to put pictures and things on to show you.
I pay sky direct to deal with these problems.
I'm supposed to be a v I p customer.
Please help.
Message posted on 16 May 2023 05:08 PM
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Re: How do i speak to a human
@jean+james there seem to be several issues going on here. It's a little difficult to understand what the engineer came to investigate and what their conclusions were. It's probably best for you to speak to Sky again to let them know the problems aren't fixed, and ask what the next steps are.
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