This discussion topic has been answered Discussion topic: I would like to cancel my sky subscription.
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Message posted on 01 Sep 2025 04:23 PM
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I would like to cancel my sky subscription as it is too expensive to pay.
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Message posted on 01 Sep 2025 04:29 PM
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TV or Broadband/Talk?
To fully cancel your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).
See the below link
https://www.sky.com/help/articles/cancel-sky-tv
Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option Monday-Friday 9am to 4:30pm otherwise it’s only by calling Sky Ireland or writing in.
If you successfully cancel you should receive an acknowledgment email from Sky.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.
▪️
The below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).
NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 01 Sep 2025 04:29 PM
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Re: I would like to cancel my sky subscription.
Note: Change the flag at the bottom right before selecting the link.
Message posted on 01 Sep 2025 04:29 PM
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TV or Broadband/Talk?
To fully cancel your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).
See the below link
https://www.sky.com/help/articles/cancel-sky-tv
Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option Monday-Friday 9am to 4:30pm otherwise it’s only by calling Sky Ireland or writing in.
If you successfully cancel you should receive an acknowledgment email from Sky.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.
▪️
The below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).
NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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