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Discussion topic: I wish to cancel my Hay U

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This message was authored by: Jackie801

I wish to cancel my Hay U

Please cancel my Hay u account of £4.99

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This message was authored by: caesarome

Re: I wish to cancel my Hay U

Posted by a Superuser, not a Sky employee. Find out more

@Jackie801 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

 

if you have any issues then call Sky.

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This message was authored by: Jackie801

I need to cancel my Hay U and I have tried calling but All I get is call failed and call back

I have been trying for an hour to cancel y Hay U 4.99 account and have rung many phone numbers but Alli get is call failed what is happening 

This message was authored by: Daniel0210

Re: I need to cancel my Hay U and I have tried calling but All I get is call failed and call back

Posted by a Superuser, not a Sky employee. Find out more

@Jackie801 

The process was explained on your other thread. No need to start another.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Jackie801

Why am I unable to phone sky

I need to talk to someone at sky but every number I ring it says call failed

This message was authored by: Daniel0210

Re: Why am I unable to phone sky

Posted by a Superuser, not a Sky employee. Find out more

@Jackie801 

What is happening when you try the advice from @caesarome ? 

Your three threads have been merged together. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Level 1 icon
Topic Author
This message was authored by: Jackie801

Re: I wish to cancel my Hay U

Sky has cancelled my Hay U 

This message was authored by: caesarome

Re: I wish to cancel my Hay U

Posted by a Superuser, not a Sky employee. Find out more

@Jackie801 

You did ask how to cancel it so has this now been done ?

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